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Privacy · last updated 15 November 2026

Privacy policy

What we collect, why, who else sees it, and how to change your mind. Written for Canadian readers, with PIPEDA in mind.

What the room request collects

When you send the log, we receive your name, email, phone (optional), guests, dates, room preference, notes, the trip type, the page you sent it from, and your consent to be contacted. Our booking desk uses it to answer your request and, if you go ahead, to pass your details to the hotel or booking partner who makes the booking. We keep requests only as long as we need them to answer you and to keep a record of any booking that follows. To see, correct or delete yours, write to hello@cartavibe.com.

Google Tag Manager and Google Ads, only after you accept

This site uses Google Tag Manager (container GTM-WKSJRKT7) to count visits and to measure Google Ads conversions, such as a sent room request. We use Google's consent mode: until you press Accept in the cookie banner, consent for advertising and analytics storage is set to "denied" and nothing for that purpose is written to your browser. If you press Decline, it stays denied. Your choice is kept in your browser's local storage for six months; the "Manage cookies" link in the footer brings the banner back so you can change it. Google's processing is described in its own privacy policy.

Google Maps loads on request

On the front page the Google map loads only when you press the button; on the getting-there page it loads as you scroll to it. When it loads, Google receives your IP address and may set its own cookies, under Google's terms. The sketch map on the front page is ours and contacts no one.

Where the site runs

The site is hosted by DigitalOcean, LLC on a server in Toronto, Canada, and delivered through Cloudflare, Inc., which processes connection data such as IP addresses to deliver and protect the site. Their addresses are on the disclaimer page.

Access, correction, complaint

You can ask to see the personal information we hold about you, correct it, or have it deleted, at hello@cartavibe.com. If you're not satisfied with our answer, you can complain to the Office of the Privacy Commissioner of Canada.

The voyageur's log · a room request

Write it in the log and the desk will check the room for you

Our booking desk reads every entry, checks availability and price with the hotel's own booking channel or a booking partner, and answers by email. This is a request, not a reservation: we never ask for a card here, and nothing is held until you confirm with the hotel. Carta Vibe is not the resort; the official site is rivercreeresort.com.

How the site is paid for: funding disclosure. Requests go to the desk only, never to the casino floor.

Logged. The desk will answer by email, usually within one business day. Nothing is booked yet.

Ask the desk