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Independent review · not the resort's website · 18+ in Alberta · Addiction Helpline 1-866-332-2322 (24/7)

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Access · the resort and this site

Accessibility, at the resort and on this site

What the resort publishes about access is mostly about The Venue. Here it is, plus what to ask about rooms, and how we've built this site.

Accessible seating

The resort asks guests who need help to enter, be seated or leave an event to contact The Venue in advance at 780-930-2562 or info@rivercreeresort.com. Accessible seating can be requested on Ticketmaster through "Accessible Request Tickets" or at the box office, per person with up to three paid companions seated together. The VIP balcony has no elevator: it's two flights of stairs (Entertainment page, Venue FAQ).

What isn't published

The Stay page doesn't describe accessible rooms. Ask the desk (or the hotel) about roll-in showers, grab bars, door widths, visual alarms and parking close to the entrance before you book. Documented service animals are allowed in the casino under the house rules.

How we've built it

  • Text in real HTML, with headings in order and one main heading per page.
  • Every image has a text alternative and is labelled as an illustration.
  • Forms with visible labels; dates typed as text, so no date picker in a foreign language.
  • Works without the Google map; the map is optional.
  • Problems? Write to hello@cartavibe.com and we'll fix them.

The voyageur's log · a room request

Write it in the log and the desk will check the room for you

Our booking desk reads every entry, checks availability and price with the hotel's own booking channel or a booking partner, and answers by email. This is a request, not a reservation: we never ask for a card here, and nothing is held until you confirm with the hotel. Carta Vibe is not the resort; the official site is rivercreeresort.com.

How the site is paid for: funding disclosure. Requests go to the desk only, never to the casino floor.

Logged. The desk will answer by email, usually within one business day. Nothing is booked yet.

Ask the desk